Refund Policy

Refunds are approved for eligible items returned in compliance with our return terms and verified by our service team. Refunds apply to returned products that meet condition requirements.

After we receive and inspect your returned item, refunds will be processed within 5–10 business days. The time it takes for funds to reflect in your account may vary depending on payment method and financial institution processing speed.

Refunds will be issued to the original payment method used at checkout. We do not offer cash refunds or alternative refund methods beyond the original payment channel.

Refunds are not provided for items damaged through customer use, worn beyond try-on, altered, or returned outside the valid return window. Final sale items are also non-refundable.

All refunds are processed in accordance with our stated terms and reviewed uniformly for every order placed on frankiesbikinisshop.it.com.